Frequently Asked Questions

Everything you need to know about your First Lite experience.

How long will it take for my order to ship?

Standard orders are processed within 1-2 business days. Depending on your location, shipping typically takes 3-7 business days via our standard ground service.

What is your return and exchange policy?

We offer a 30-day return policy on all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.

How do I determine the right size for me?

Each product page features a detailed size guide. We recommend measuring your chest, waist, and inseam to compare against our specific garment dimensions for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Shop Pay.

Are your garments covered by a warranty?

Yes, we stand behind our quality. We offer a one-year limited warranty against manufacturing defects in materials and workmanship.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 30 minutes of placement to request any modifications.